Artificial Intelligence (AI) Strategy

IDC research and consulting helps technology executives with strategic planning and decision-making responsibility to create and implement artificial intelligence (AI) strategies.

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AI gives businesses the potential to reimagine processes, services and customer value propositions. Although customer-facing activities are strong targets for AI implementation, European organizations are increasingly looking to AI to help them drive internal process effectiveness, manage risks and drive IT service improvements.

How Artificial Intelligence is Being Used

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Meet the Team

  • Chris Bryan

  • Consulting Director, European Software Group
  • Andrea Minonne

  • Senior Research Analyst, Customer Insights & Analysis
  • Jack Vernon

  • Senior Research Analyst, European AI Systems

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