Executive Dinner and Debate
Thursday, February 28, 2008, at the Lanesborough Hotel, London SW1

With Jan Duffy, EMEA Research Manager, IDC Government Insights and
Alastair Mackenzie, Regional Brand Executive, Workplace, Portal and Lotus Collaboration Software, IBM UKISA

The drive towards "joined up" government moves slowly forward, putting pressure on all agencies to streamline and simplify services. Responding to today's accelerated, multifaceted demands requires flawless timing and ever-higher levels of productivity. But there are challenges — data sharing is not easy, transaction completion is complex and delivering value for money spent can be elusive.

Delivering service value means improving intra- and inter-governmental coordination, communication and collaboration. Aligning these goals with information technology capabilities is critical to moving the citizen-centricity agenda forward.

Does your organisation have what it takes to improve programme value and outcomes? Are you able to support citizen demand for better service? Are your people, processes and technology delivering the level of simplicity needed to drive closer connections with your constituents?

On Thursday, February 28, IDC and IBM take pleasure in inviting you to join a select group of your peers at the Lanesborough Hotel to share best practices and explore ways — including the innovative use of portals — to move your customer-centricity agenda forward.

Agenda

Date & Venue

Thursday, February 28, 2008
The Lanesborough Hotel
Hyde Park Corner
London SW1X 7TA

Dress Code

Business Attire

Registration